Refund policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. It must be unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at parwazdigital@gmail.com or call us at 03209115352.

Please note that returns will need to be sent to the following address:

[INSERT RETURN ADDRESS]

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related question at:

Email: parwazdigital@gmail.com
Phone: 03209115352

Damages and Issues

Please inspect your order when you receive it. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, including used items, opened personal care products, damaged packaging, sale items, and gift cards.

Please contact us if you have questions about your specific item.

Exchanges

The fastest way to get the product you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.

Refunds

We will notify you once we have received and inspected your return. We will let you know if the refund is approved or not.

If approved, your refund will be processed to your original payment method or through the available refund method within 7 to 10 business days.

Please remember that it may take some time for your bank or payment provider to process the refund.

If more than 10 business days have passed since your refund was approved, please contact us at parwazdigital@gmail.com.